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Travel Claims Facilities Claims Form

If you need to make a claim, for your convenience, please download the most appropriate form from the list below and submit it to us along with all of the required supporting documentation. For a list of frequently asked questions, please click here, should you wish to contact us directly to ask a question not on the list, please click here.

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  • Cancellation

  • These forms are required if you have to cancel your trip
  • Medical expenses

  • These forms are required if you needed to seek medical treatment whilst on a trip.
  • Cutting short your trip

  • These forms are required if you needed to cut short your trip once it had begun.
  • Personal possessions, Personal money or Travel documents

  • These forms are required to claim for the loss or theft of the above
  • Departure delay, Abandonment or Piste closure

  • These forms are required if your departure is delayed, you abandoned the trip due to delay or for winter sports based piste closure.
  • Personal Accident

  • These forms are required for claims relating to serious accidental bodily injury to the insured resulting in death or permanent disablement
  • Personal Liability

  • These forms are required for claims relating to incidents that you are legally liable for in respect of injury, damage or loss.
  • Access to medical reports

  • This form is incorporated within the approriate document above, as it is specific to the section of claim. However, if you need a duplicate, it can be downloaded here.





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